Returns

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

returns are done within 24 hours of receiving your purchase

To complete your return, we require a receipt or proof of purchase.

Exchange or gift card (if applicable)
Once your return is received and inspected

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at lilseedbeauty@gmail.com / info@lilseedbeauty.com and send your item to: Lil Seed Beauty, Opposite Goldfields Jnr, Clubhouse, Tarkwa , Western Region, Ghana. 00233.  Call or WhatsApp on (+233) 240980943

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

Shipping
To return your product, you should send us an email at lilseedbeauty@gmail.com / info@lilseedbeauty.com Or Contact us with your order details via Call or WhatsApp on (+233) 240980943 . Refunds are usually processed within 24hours.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over 300 cedis you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.